Slack

TraceStax can post alert notifications directly to a Slack channel using an Incoming Webhook. Each time an alert fires or resolves, a formatted message appears in the channel you choose.

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Setup

1. Create a Slack app with Incoming Webhooks

   Go to api.slack.com/apps → Create New App → From scratch.

   Give it a name (e.g. “TraceStax Alerts”) and pick your workspace.

2. Enable Incoming Webhooks

   In the app settings sidebar, click Incoming Webhooks → toggle Activate Incoming Webhooks on.

3. Add a webhook to your workspace

   Click Add New Webhook to Workspace → pick the channel where alerts should appear → Allow.

   Slack shows you a webhook URL that looks like:

   https://hooks.slack.com/services/T00000000/B00000000/XXXXXXXXXXXXXXXXXXXXXXXX

   Copy it.

4. Add the URL in TraceStax

   In the TraceStax dashboard, go to your project → Integrations → Slack → paste the Webhook URL → Save.

Note

We recommend using a dedicated #tracestax-alerts channel so alert noise stays separate from general engineering channels.

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What you’ll see in Slack

When an alert fires, TraceStax posts a message containing:

• Alert title and severity
• The project and affected task/worker/queue
• A direct link to the alert in the TraceStax dashboard

When the alert resolves, a follow-up message is posted with the resolution time.

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Troubleshooting

Messages not appearing

• Verify the webhook URL is pasted in full without trailing spaces.
• Check that the Slack app is still installed in your workspace (Manage → Installed Apps).
• Make sure the channel still exists and the app has permission to post to it.

Wrong channel

• Delete the old webhook in Slack and create a new one pointing to the correct channel, then update the URL in TraceStax.